Frequently Asked Questions
Discover everything you need to know about your Moschino Beauty experience.
Are Moschino Beauty products cruelty-free?
Yes, Moschino Beauty is committed to ethical beauty standards. We do not test our finished products or ingredients on animals, nor do we delegate others to do so on our behalf.
How can I track my order status?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery in real-time.
What is your return policy for cosmetics?
Due to hygiene reasons, we can only accept returns on unopened and unused products in their original packaging within 30 days of purchase. Please contact our support team to initiate a return.
Do you offer international shipping?
Moschino Beauty currently ships to over 50 countries worldwide. Shipping costs and delivery timelines vary by destination and are calculated at checkout.
Are your fragrances and makeup products authentic?
Absolutely. When you shop directly from our official online store, you are guaranteed 100% authentic Moschino Beauty products manufactured to the highest luxury standards.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Klarna for flexible financing.